dr2cloud DC1 ZVM offline

Incident Report for Assurestor

Resolved

This incident has now been resolved, all VPGs are syncing again as expected.

Posted Jul 21, 2022 - 14:12 BST

Monitoring

ZVM recovered from back up and has booted successfully, we will now monitor that all VPGs come back in sync as expected.

Posted Jul 21, 2022 - 13:25 BST

Update

ZVM OS not booting as expected since blue screen, we will now roll back to a previous backup to confirm if this resolves the boot issue

Posted Jul 21, 2022 - 13:06 BST

Update

ZVM windows OS has blue screened, we are currently looking to hard restart the OS and verify the server boots as normal

Posted Jul 21, 2022 - 12:52 BST

Update

We are continuing to investigate this issue.

Posted Jul 21, 2022 - 12:48 BST

Investigating

We are currently investigating this issue.

Posted Jul 21, 2022 - 12:48 BST

This incident affected: DR2Cloud (DR2Cloud UK1).