Backup2Cloud NOC Issue

Incident Report for Assurestor

Resolved

This incident has been resolved.

Posted Apr 20, 2024 - 01:24 BST

Monitoring

Since identifying the issue and resolving the underlying cause the NOC has remained stable, we will continue to monitor for the next 2-3 hours

Posted Apr 19, 2024 - 17:18 BST

Identified

We believe we have identified the root cause of the NOC instability are doing some checks to verify this.

Posted Apr 19, 2024 - 16:17 BST

Update

This currently under investigation by Asigra

Posted Apr 19, 2024 - 15:17 BST

Investigating

The NOC is currently having an issue impacting reporting

Posted Apr 19, 2024 - 10:35 BST

This incident affected: Partner Resources (My2Cloud Portal) and Backup2Cloud (Backup2Cloud Portals).